NRT briefing
Wayfair among firms fined millions for misleading sales tactics
Based on reporting by BBC News.
1 min read
The Brief
The Competition and Markets Authority (CMA) has fined Wayfair, Appliances Direct, and Gold's Gym a total of £6m over misleading sales tactics. Wayfair, an online furniture retailer, was fined £4.8m, and electronics retailer Appliances Direct was fined £1.2m for misleading customers with time-limited offers. Gold's Gym was fined £48,000 for not telling customers the total price of memberships.
The CMA has ordered Appliances Direct and Gold's Gym to refund customers a total of £440,000. Thousands of Appliances Direct customers will receive refunds averaging £25 each, while 726 Gold's Gym customers will get refunds of up to £50. The BBC has contacted the three companies for comment.