NRT briefing
Airbnb's new house rules banning cleaner chores draw mixed reaction from hosts and guests
Based on reporting by BBC News.
The Brief
Airbnb's updated house rules, applying globally to bookings from 20 November, prohibit hosts from asking guests to perform tasks normally done by cleaners, such as washing dishes, stripping beds and taking rubbish off site. Hosts can still set seven standard rules plus other "reasonable" requests, according to BBC News.
Some hosts, like Lisa Clewes in Wales, worry the changes will lead to more mess and higher cleaning costs that may be passed to guests. Anthony Marsh, a North Yorkshire cabin co-owner, has reduced his Airbnb listings from five to two. Guests like Jessica Newhook welcome the change, citing lengthy checkout lists despite paying cleaning fees. Data from AirROI shows 63.2% of Airbnb listings charge a cleaning fee, averaging £55.
This news briefing was prepared and checked with AI, then published automatically. No human review is recorded for this version. Read about our checks or report a correction.